Amend a Booking

We offer Flexible and Non-Flexible products. If you have booked a Non-Flex service, you will not be able to cancel or change any aspect of your booking.

For the standard flexible product, cancellations are allowed upto 24 hours before your scheduled date of travel and you will receive a full refund, minus a £10.00 admin fee (Amex cards will carry an additional fee of £3.50 per transaction). You can email us with any changes to your booking and we will allow one change at no cost, there will be a £5.00 charge for any amendment thereafter.

Additional days are chargeable at our daily rate.

Amendments and cancellations will only be valid if sent via email to contact@mbwparking.co.uk and confirmed as having been received by the team. All costs are payable in full prior to your vehicle being handed to you on your return.

Ultra Low Emission Zone

Please note that from 29/08/2023 all London Heathrow Terminals fall under the expanded ‘Ultra Low Emission Zone’ (ULEZ).

All customers/drivers/vehicle owners are responsible for paying this charge. MBW recommends checking prior to travel here.

For more information please visit here

Please familiarise yourself with the government guidelines and ways to pay should this apply to your vehicle and your travel dates to and from Heathrow Airport.

Contact Us

Duty Controller - 4am to Midnight: 0208 759 5252
Reservations & Enquiries - 9am to 5pm: 0208 893 2294

E-Mail: contact@mbwparking.co.uk

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